Welcome Bonus 100% up to $300 + 100 spins
First deposit for Australian players
Wagering
50× bonus
Max Bet
$15
Min Deposit
$20
Monthly Withdrawal
€10,000 (Steel tier)
Ilucki CasinoContacts

Contact Ilucki Casino

If you need help with your Ilucki Casino account or have a question about our services, contact our support team at support@iluckicasino.click. We aim to provide clear and useful assistance to players in Australia.

Ilucki Casino operates under licences from the Tobique Gaming Commission (licence 0000002), the Comoros gaming authority (licence ALSI-202508056-FI2), and the Curaçao Gaming Authority (licence OGL/2023/174/0082).

Welcome Bonus100% up to $300 + 100 spins

  • OperatorNovatrix SRL
  • Established2018
  • GamesOver 1,400 titles
  • Providers92+ studios

How to get in touch by email

To contact us by email, write to support@iluckicasino.click. Our support team can help with general questions and direct your request to the appropriate area. For faster assistance, please send your message from the email address linked to your account where possible. We review each request and will provide relevant information based on the details you share.

You may contact support about matters including:

  • Account access, account details and verification questions
  • Deposits, withdrawals and other payment-related questions
  • Bonus terms, eligibility and general promotion questions
  • Technical problems affecting the website or your account
  • Responsible gambling requests, including requests for help managing your play

Please include your account email address or username, a short description of the issue and screenshots if relevant. Do not include your password or other unnecessary sensitive information. Providing accurate details can help us review your request more efficiently and avoid follow-up questions. Emails are usually answered within 24 hours, although response times may vary depending on the nature and complexity of the request.