- OperatorNovatrix SRL
- Established2018
- GamesOver 1,400 titles
- Providers92+ studios
The withdrawal minimum, method rule and account limits
For Ilucki Online, the general minimum withdrawal is €10. AUD is one of the accepted fiat currencies, while the published account limits are shown in euros. Withdrawals must use the same payment method used for the deposit, so keep that detail in mind when choosing how to fund your account.
| Rule | Amount or term |
|---|---|
| Minimum withdrawal | €10 |
| Weekly withdrawal limit | €2,500 |
| Base monthly withdrawal limit | €10,000 |
| Payment method | The same method used for deposit |
| VISA/Mastercard and Qiwi range | $/€10-4,000 |
The weekly €2,500 limit and the monthly limit both matter when you are planning a larger cashout. A request also needs to fit the monthly ceiling for your VIP status, explained below.
The payment currency list also includes EUR, USD, CAD, NOK, NZD, ZAR, INR, RUB, CZK, PLN, CNY, THB, MXN and TRY alongside AUD. This gives players a choice of fiat currency when preparing an account-funded payout.
| Payment detail | Published term |
|---|---|
| Accepted cryptocurrencies | BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA and TRX |
| Crypto exchange rate | Coinbase Converter rate at the time of the transaction |
| Crypto and fiat exchange | Not supported |
How to request a withdrawal without missing a step
The process is fairly straightforward. Before you start, check that the amount is at least €10, that you are using your deposit method and that any required identity checks are ready to go.
- Open the cashier
Sign in to your account and open the cashier, then select the withdrawal option.
- Choose the matching payment method
Select the same payment method that was used for your deposit. The available option is shown in the cashier.
- Enter the amount
Enter a withdrawal of at least €10. Check the weekly limit, your monthly limit and any method-specific range before submitting.
- Complete KYC if requested
Upload the required documents directly through the account’s Documents area. The accepted file types and size rules are set out in the next section.
- Submit the request
Check the method and amount once more, then submit the payout request. The processing time depends on the payment route and whether KYC has been completed.
If you are using a bank transfer, allow for business days rather than calendar days. E-wallets are handled differently, but their instant timing starts only after KYC verification is complete.
KYC verification: documents, file rules and age checks
KYC verification is part of the withdrawal process. It confirms the account holder’s identity before the payout is completed, so having a suitable file ready can make the process simpler.
- Accepted formats are.bmp,.pdf,.gif,.jpeg,.jpg,.png and.tif.
- Each uploaded document can be up to 2MB.
- Documents are uploaded directly to the iLUCKI account through the Documents area.
- Age verification is required, and proof of age may be requested.
- Bitcoin players must submit valid identification, such as a passport or driver’s licence, before playing.
Live chat is available 24 hours a day, seven days a week, and email support is also available if you need general account assistance during the verification process.
How long each withdrawal method takes
The payout window depends on the method you use. KYC can take up to 24 hours, while the payment processing time begins according to the route selected for the withdrawal.
| Stage or method | Processing time |
|---|---|
| KYC verification | Up to 24 hours |
| E-wallet | Instant after KYC |
| Credit or debit card | 3-5 business days |
| Bank transfer | 3-10 business days |
In practical terms, an e-wallet payout is instant once KYC is complete. Card and bank transfer payouts take longer, with bank transfers carrying the broadest window at 3-10 business days. Weekends and public holidays can affect how business-day timing feels in practice, so allow the full stated period.
A delay does not change the account limits or the minimum withdrawal. It simply means the selected payment method has a longer processing window after the request and any verification steps have been handled.
VIP levels and the monthly withdrawal limits they bring
The VIP programme has five levels, and each level comes with a monthly withdrawal limit. Progression is based on deposit amounts and earned points. That gives regular players a way to move beyond the base monthly ceiling as their status changes.
| VIP level | Monthly limit |
|---|---|
| Steel Player Status | €10,000 |
| Bronze Player Status | €12,000 |
| Silver Player Status | €12,000 |
| Gold Player Status | €16,000 |
| Platinum Player Status | €18,000 |
VIP rewards include cashback, free spins, a personal VIP manager, instant cash out and free gifts. Cashback through the VIP programme ranges from 5% - 20%, while bonus points can be exchanged for free spins, cash bonuses and more.
The VIP table sets the monthly limit attached to each status. Keep the published weekly €2,500 limit in your planning as well, particularly if you are arranging several payouts rather than one smaller request.
Active bonus wagering must be finished before cashing out
If an active bonus is attached to your balance, its wagering must be completed before you can withdraw winnings connected with it. Check the bonus status before submitting a payout request, as unfinished wagering can prevent the withdrawal from being completed.
This condition applies alongside the regular withdrawal rules: the amount still needs to meet the €10 minimum, use the same deposit method and fit within the applicable account limits. Keeping those checks together makes the request easier to prepare.
For Australian players, the first-deposit offer is a 100% match up to A$300, with 100 free spins on Aztec Magic Deluxe and a minimum deposit of A$20. Keep the offer attached to the relevant balance in mind when checking whether funds are ready for withdrawal.
Players can also set daily, weekly and monthly deposit limits for account control. A decrease applies immediately, while an increase or cancellation takes 7 days to take effect. Self-exclusion tools are available under the Responsible Gaming Policy.
Withdrawal: your questions
What is the minimum Ilucki Casino withdrawal?
The minimum withdrawal is €10. VISA/Mastercard and Qiwi withdrawals are shown with a $/€10-4,000 range.
Which payment method should I use for a withdrawal?
Use the same payment method used for your deposit. The withdrawal methods available to your account are shown in the cashier.
How long do e-wallet withdrawals take?
E-wallet withdrawals are processed instantly after KYC verification is complete. KYC verification can take up to 24 hours.
How long do card withdrawals take?
Credit and debit card withdrawals take 3-5 business days.
How long does a bank transfer withdrawal take?
Bank transfer withdrawals take 3-10 business days.
What documents can I use for KYC?
Accepted file formats are.bmp,.pdf,.gif,.jpeg,.jpg,.png and.tif. Each file can be up to 2MB and is uploaded through the account’s Documents area.
What are the weekly and monthly withdrawal limits?
The weekly withdrawal limit is €2,500. Monthly limits range from €10,000 at Steel Player Status to €18,000 at Platinum Player Status.
What happens when an active bonus is attached to my balance?
Active bonus wagering must be completed before winnings connected with that bonus can be withdrawn.
